bsi.ai
Make decisions with intelligent support

Create added value for your company with the opportunities Artificial Intelligence presents. For inbound mail automation, next best actions, churn detection or lead scoring – BSI AI, our Artificial Intelligence product, supports you in analyzing your data and helps you with small and large decisions in customer relationship management, allowing you to increase your lead over your competitors.

1
Straightforward, modular and configurable AI
With BSI AI, you can design and train machine learning workflows in a very intuitive low-code and no-code environment. You can quickly adapt these workflows and use them in different scenarios.
2
Instant availability
With BSI AI, you can design and train machine learning workflows in a very intuitive low-code and no-code environment. You can quickly adapt these workflows and use them in different scenarios.
3
Seamless Integration
BSI AI delivers real-time data analysis, customer clusters and recommendations to all BSI Customer Suite products.
Some of the companies that count on BSI

The self-learning process optimizer

create customer clusters and make recommendations for marketing, sales and service.

BSI AI knows your customers’ value. It also learns from their behavior and knows exactly when they are most receptive to which offer and on what channel they prefer to be contacted. You will communicate with them consistently in a highly personalized manner, thus delivering an even more individualized customer experience.

bsi.ai
Facilitates your adoption of AI without complex AI projects;
Supports automated decisions and the “learning evolution” of customer processes;
Facilitates process automation so that customer concerns can be managed using a black box approach, with case resolution as the best-case scenario;
Supports unsupervised, supervised and reinforcement learning, as well as symbolic AI;
Includes all common algorithms for regression, classification and clustering;
Is supported by classic data science algorithms, including deep learning/neural networks.

Numbers that stand out

80%

Automated e-mail responses

75%

Automatically detected concerns

↑40%

The productivity in customer service organizations using Artificial Intelligence increases by 40%

AI decision-making support How can AI help me in my business?

Are you unsure whether and how Artificial Intelligence can support you in your work? Do you feel lost in the methods jungle? Our decision tree will help you understand how AI can help your business in a specific manner, which prerequisites you must meet, and what tools are available.

Next best action: BSI

The next best action: Network your goals with BSI.

Adrian Bucher, Creator of Customer Delight

+41 58 255 97 02

adrian.bucher@bsi-software.com

BSI Customer Suite

Provide a truly compelling customer experience with seven products – all in one solution.

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