bsi.ai Make decisions with intelligent support
Create added value for your company with the opportunities Artificial Intelligence presents. For inbound mail automation, next best actions, churn detection or lead scoring – BSI AI, our Artificial Intelligence product, supports you in analyzing your data and helps you with small and large decisions in customer relationship management, allowing you to increase your lead over your competitors.
- The next best action for marketing, sales and service
- Inbound mail automation
- Churn detection
- Lead scoring
- Hyper-personalized content generation
- User support with generative AI
The self-learning process optimizer
BSI AI, our AI solution, includes machine learning workflows (“brains”) that analyze data, create customer clusters and make marketing, sales and service recommendations.
Not only does BSI AI know your customers’ value but it also learns from their behavior. It learns, for example, at what time your customers are most receptive to which offer, and which channel is their preferred channel to be contacted on. Since your communication is highly personalized at all times, you provide an even more individualized customer experience. The “Brains” respond with feedback loops (“reinforcement learning”) to new events in real time and, based on your customers’ behavior, optimize themselves to the KPIs you defined.
All benefits at a glance
Numbers that stand out
Automated e-mail responses
Automatically detected concerns
The productivity in customer service organizations using Artificial Intelligence increases by 40%
BSI Customer Suite in action
AI decision-making support How can AI help me in my business?
Are you unsure whether and how Artificial Intelligence can support you in your work? Do you feel lost in the methods jungle? Our decision tree will help you understand how AI can help your business in a specific manner, which prerequisites you must meet, and what tools are available.