BSI Newsroom

The latest information at your fingertips. Here, find news, opinions and tips about the topics of CRM and customer experience as well as marketing, sales and service automation. Studies and trend analyses are also available.

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Media Contact

Do you have any questions? Or interview requests? Are you looking for expert statements? I would be happy to assist you.

Inken Martens, PR Manager at BSI

+49 40 180 240 803

About BSI

The Swiss software developer BSI provides a holistic, AI-supported platform for the digitalization of customer relationships. For Banking, Insurance, Retail, and Energy & Utilities, the BSI Customer Suite provides everything necessary for an excellent customer experience. In addition to its many years of industry expertise, this also includes BSI's CRM system with a generative 360° customer view and the AI-powered BSI companion. Around 230 corporate clients use BSI's software to reach over 150 million end customers across Europe. Since its founding in Switzerland in 1996, the company has proved itself as a market leader in its focus industries in the DACH region. Its clients include renowned companies such as ADAC, Raiffeisen Bankengruppe, Signal Iduna, and PostFinance. Software and people together - that's what BSI stands for.


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BSI Customer Suite

Provide a truly compelling customer experience with seven products – all in one solution.