BSI Newsroom

BSI Software is a leading European provider of software solutions for Customer Relationship Management (CRM) and Customer Experience (CX). The company’s AI-native BSI Customer Suite drives intelligent customer relationship orchestration across the entire customer journey – with a particular focus on companies in regulated industries such as banking, insurance, retail, and energy and utilities. 

 

As the market leader in its core industries across the DACH region, BSI Software delivers a modular, scalable platform that lets organizations activate industry-specific expertise through BSI Elements – including customer agents that autonomously handle customer requests. With a multi-cloud strategy and model-agnostic design, companies remain independent and digitally sovereign – ultimately culminating in the deployment of fully European data solutions.



BSI Software brings together innovative technological expertise and deeply embedded industry solutions to deliver real impact. Its customers include well-known companies such as ADAC, Hornbach, EnBW, PostFinance, Raiffeisen Banking Group, and Signal Iduna.