BSI Customer World

Do you love your customer? We do.

This is Lena. Lena is your customer. You want to make Lena’s dream come true? BSI’s Customer World gives you everything you need to do just that.

Experience BSI
Lena Meier, a loyal customer, stands in a bright, modern living room with beige furniture and large windows.Lena Meier, a loyal customer, stands in a bright, modern living room with beige furniture and large windows.

We make you more valuable for your customers – and your customers more valuable for you.

Lena wants things to be simple. She wants to be seen. She wants to be understood. You can only achieve that with the right culture and the right customer processes. And with BSI Software.

Your BSI Customer World

BSI Customer Value

With 12 value drivers to the perfect customer relationship. Everything becomes one: sales, service, and marketing. Together, we make you more valuable for your customers - and your customers more valuable for you.

To the Values
3D model of the BSI Customer Value showing the three overarching values «identify», «know» and «predict» along with twelve customer-centric actions like «meet», «listen» and «help» – visualizing BSI’s strategic approach to increasing customer value across the customer journey.

BSI Customer Suite

All customer processes, all channels, all agents, all regulations. For your industry and your company - and your customers.

To the Suite
3D model of the BSI Customer Suite featuring seven modules – «cx», «crm», «cdp», «eip», «ai», «insight» and «engage»; representing BSI’s comprehensive software solution.

BSI Customer Platform

Everything you need to put your customers at the center – our process platform for complete customer journeys and a broad ecosystem rich in valuable industry expertise.

To the Platform
3D model of the BSI Customer Platform with six key components – «Partner Network», «BSI Academy», «Industry Cloud», «BSI Elements», «Software as a Service» and «Adaption Platform»; illustrating BSI’s scalable ecosystem for sustainable, flexible, and industry-specific customer experience.
Two stylized figures shake hands - a symbol of personal contact via the BSI Software website, partnership-based communication and active customer proximity.

Talk with us

We would be happy to assist you at any time.

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