In our focus industries, we combine in-depth industry expertise with technological excellence and comprehensive regulatory compliance. This makes us the market leader, including in the German insurance industry and the Swiss banking industry.
The leader in regulated industries
A cut above, holistically and technologically
The modular BSI Customer Suite provides a first-class customer experience in sales, service, and marketing. Plus, thanks to its open-source technology and model agnostics, the BSI Adaptation Platform also adapts flexibly to any AI strategy and ensures maximum independence.
Born in Switzerland
BSI Software was founded in the Canton of Aargau in 1996. Our Swiss roots shape our commitment to quality and precision – in every one of our projects.

«The BSI Customer Suite is the only holistic CRM and CX solution made in Europe with deeply integrated AI that ensures data protection, sovereignty, and flexibility at the same time. We are determined to continue to expand our pioneering role.»
We embody customer centricity
Software and people belong together
BSI is more than software – it's a robust network. From the Customer Summit to our Be-Involved sessions, we create space for ideas, inspiration, and communication. This allows you to network with like-minded people and the brains behind the BSI Customer Suite.

Events
BSI Customer Summit
At the BSI Customer Summit, you get the full 360° view of the BSI Customer Suite – from our latest advancements that are still in development and successful best practices to strategic insights into the future of BSI Software.

myBSI
Be Involved
As part of our community, you are actively involved in our work: Contribute your ideas to the Be-Involved process to impact the roadmap for the BSI Customer Suite or exchange ideas and share your thoughts in our community circles. Your suggestions will help propel us forward.

BSI Academy
From one person to another
The BSI Academy will help guide you to success with individual support, joint workshops, interactive e-learning courses, and personal assessments. The highlight is the annual BSI Campus.
Facts and figures
13
Locations in the DACH region and Italy
50 Mio.
Customer interactions per day via BSI’s software
1996
Established in Switzerland


Career
Join the BSI Software team
At BSI Software, you will find neither management hierarchies nor departments. Instead, we have teams that work together and support each other. Networking is expressly encouraged at BSI and keeps all doors open for you. Once you have experienced it, you will never want to miss this spirit again.
Locations
You can find us here
Since BSI’s establishment in Switzerland in 1996, we have been continuously expanding our network with new locations and acquisitions. This is how we make sure to be closer to you.
Switzerland
Baar
BSI Business Systems Integration AG
Zugerstrasse 74
CH-6340 Baar
Phone
+41 58 255 90 00
Switzerland
Baden
BSI Business Systems Integration AG
Täfernweg 1
CH-5405 Baden
Phone
+41 58 255 90 00
Switzerland
Bern
BSI Business Systems Integration AG
Erlachstrasse 16B
CH-3012 Bern
Phone
+41 58 255 90 00
Italy
Catania
BSI Business Systems Integration Italy s.r.l.
Via Francesco Crispi 239
IT-95129 Catania
Germany
Darmstadt
BSI Business Systems Integration Deutschland GmbH
Rheinstrasse 97
DE-64295 Darmstadt
Phone
+49 6151 493 54 00
Germany
Düsseldorf
BSI Business Systems Integration Deutschland GmbH
Kesselstrasse 3
DE-40221 Düsseldorf
Phone
+49 211 54 558 558
Germany
Hamburg
BSI Business Systems Integration Deutschland GmbH
Lübecker Strasse 128
DE-22087 Hamburg
Switzerland
Lucerne
BSI Business Systems Integration AG
Neustadtstrasse 8
CH-6003 Lucerne
Phone
+41 58 255 90 00
Italy
Milan
BSI Business Systems Integration Italy s.r.l.
Via Broletto 35
IT-20121 Milan
Germany
Munich
BSI Business Systems Integration Deutschland GmbH
Altheimer Eck 2
DE-80331 Munich
Austria
Vienna
riskine GmbH
Linke Wienzeile 10/4
AT-1060 Vienna
Switzerland
Zurich
BSI Business Systems Integration AG
Förrlibuckstrasse 70
CH-8005 Zurich
Phone
+41 58 255 90 00

Talk with us
We would be happy to assist you at any time.