Services Comprehensive services for software success

We are here for you during every phase of the software success: from the analysis, specification and development, and the integration over interfaces to rollout, maintenance and upgrades. We support you with state-of-the-art software development, time-tested project management and relevant services.

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Versatile training program

We believe that training entails more than studying voluminous manuals. That is why we do more than simply deliver software: We also convey our expertise to you to help you get the most out of it.

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Competent customer service

We support your IT team in their support of you, and we can do so promptly: either with our central customer service team, the project team you work with, or, when it comes to specialized questions, with our product development specialists. We are here for you.

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Are you looking for (industry) expertise?

Software challenges are as unique as the context in which we have to overcome them. Our (industry) specialists bring expertise to the table in processes, project methodology and IT architectures to make your solution as individualized as you would like it to be and as close to the standard as possible.

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Software in the cloud

Are you better off getting cloud-based software and not having to worry about anything? Or should you run software over your own infrastructure? BSI will help you select the model that is right for you.

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BSI knows your business

Whether sales, marketing or service: you can put our two million code lines and promising solutions together with equal ease – through uncompromising technology, a highly flexible data model and a captivating user experience.

Marketing

Set up trigger-based, highly personalized customer journeys within 15 minutes with BSI. They help you provide an unforgettable experience and maximize your business success.

Sales

BSI offers a central, virtual advisor workstation with access to all relevant customer information. This improves the chances of a successful business conclusion.

Service

BSI’s guided processes enable more efficient handling of customer issues. This saves you time and money in the long term, and makes your customers happy.

Insight

BSI provides you with powerful analytics, clearly arranged reporting dashboards and the possibility of data-based challenges to your decisions. BSI is your direct access to business intelligence.

How can we help you?

In any case, we are excited to hear from you.

Fabienne Zimmermann, Service supporter

+41 58 255 90 00

trainings@bsi-software.com

BSI for your industry

Banking, insurance, retail are three core industries; three strong communities with “Be Involved” processes. And with BSI, a guarantee of more than just three advantages. We speak your language.

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Banking

BSI is perfectly geared to the regulatory requirements of the banking market, and helps you digitize your customer relationship.

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Insurance

You can not only design the internal processes of your highly complex sales structures to be more efficient, but also enhance the customer experience.

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Retail

BSI supports you with seamless processes along the customer journey – from the cash register to the contact center.