Services Comprehensive services for software success

We are here for you during every phase of the software success: from the analysis, specification and development, and the integration over interfaces to rollout, maintenance and upgrades. We support you with state-of-the-art software development, time-tested project management and relevant services.


Versatile training program

We believe that training entails more than studying voluminous manuals. That is why we do more than simply deliver software: We also convey our expertise to you to help you get the most out of it.


Competent customer service

We support your IT team in their support of you, and we can do so promptly: either with our central customer service team, the project team you work with, or, when it comes to specialized questions, with our product development specialists. We are here for you.


Are you looking for (industry) expertise?

Software challenges are as unique as the context in which we have to overcome them. Our (industry) specialists bring expertise to the table in processes, project methodology and IT architectures to make your solution as individualized as you would like it to be and as close to the standard as possible.


Software from the cloud

Our software is provided as a service from the cloud (SaaS). Simply use all of BSI's features, solutions and products - fully scalable and suitable for growing needs or seasonal fluctuations. Data storage and processing in Germany and Switzerland with established providers is guaranteed. The BSI cloud is certified under the ISAE3402 standard, meets all GDPR requirements, and is available as a FINMA- and BaFin-compliant solution as well.


BSI knows your business

Whether sales, marketing or service: you can put our two million code lines and promising solutions together with equal ease – through uncompromising technology, a highly flexible data model and a captivating user experience.


Set up trigger-based, highly personalized customer journeys within 15 minutes with BSI. They help you provide an unforgettable experience and maximize your business success.


BSI offers a central, virtual advisor workstation with access to all relevant customer information. This improves the chances of a successful business conclusion.


BSI’s guided processes enable more efficient handling of customer issues. This saves you time and money in the long term, and makes your customers happy.


BSI provides you with powerful analytics, clearly arranged reporting dashboards and the possibility of data-based challenges to your decisions. BSI is your direct access to business intelligence.

How can we help you?

In any case, we are excited to hear from you.

Dominique Maron, Creator of Customer Delight

+41 58 255 97 66

BSI Customer Suite

Provide a truly compelling customer experience with seven products – all in one solution.