For any company, customers are an essential factor in determining its success or failure. In today's digital age, companies must meet their customers where they are, more than ever before. Doing so requires a digital solution that allows companies to actively design their customer processes and support their customers with intelligence and data, including from external systems. The new Release 23/2 of the BSI Customer Suite reflects these customer requirements. The CRM system is the quintessential industry-specific solution: integrated, tailored to your company’s DNA and always up to date, thanks to its cloud connectivity.
Discover the highlights
With the BSI Customer Suite, hyper-personalization, Artificial Intelligence, marketing automation and multi-experience become the tools of your day-to-day work with customers.
Discover the highlights:
- BAFIN: Federal Financial Supervisory Authority [Bundesanstalt für Finanzdienstleistungsaufsicht]
- VAIT: Insurance regulation-related IT requirements [Versicherungsaufsichtliche Anforderungen an die IT]
- BAIT: Bank regulation-related IT requirements [Bankaufsichtliche Anforderungen an die IT]
- MiFID II: Markets in Financial Instruments Directive [Richtlinie 2014/65/EU des Europäischen Parlaments und des Rates vom 15. Mai 2014 über Märkte für Finanzinstrumente sowie zur Änderung der Richtlinien 2002/92/EG und 2011/61/EU]
- elDAS: Electronic Identification, Authentication and Trust Services
- AES/QES: Advanced electronic signature/Qualified electronic signature