Simplify the processing of a wide range of document types while at the same time optimizing the quality of your data: BSI uses flexible, AI-powered automation to extract data from texts, images, and notes. This means you save a lot of time and make none of the typical errors.
The Challenge
What are the challenges?
The manual processing and classification of documents is time-consuming and error-prone. Customer reps struggle with documents with different structures submitted by mail, e-mail, or fax. Crooked document scans, illegible handwriting or different graphics in one file significantly increase the manual effort.
Solutions
The solution? BSI Elements
Our input management optimizes document processing with flexible, AI-supported automation. Multi-modal models automatically recognize different document types, graphics, and images, while extracting data from texts, images, and handwritten notes quickly and efficiently. Documents are seamlessly integrated into existing systems, therefore significantly improving customer service processes.
Document receipt
Lena, a customer, reports a claim. She sends photos of an accident scene, a handwritten note, and a scanned contract to her claims handler.
Automated detection
The multi-modal model automatically recognizes the document types (photo, note, contract).
Data extraction
The solution extracts the relevant information, such as the contract number, handwritten comments, and image details.
Case processing
The claims handler has instant access to all information and can process the case efficiently without any manual intervention.
Advantages
Everyone benefits
Flexibility
Our input management with multi-modal models can process a variety of media formats such as text, handwriting, and images.
Saving time
Automated document processing reduces manual work and speeds up processing, making it faster to respond to customer inquiries.
Error reduction
The automated processing minimizes errors, ensures accurate data collection, and provides dependable information processing.
