Lena has been a customer at her bank for seven years, has two savings accounts and a credit card. She makes regular transactions, but has had little interaction with the bank in the last three months.
Churn Detection
Maximum customer loyalty: how our churn score helps banks retain valuable customers
Not every relationship automatically remains stable. The churn score shows how usage, engagement and products are developing – and when it is time to take action. This allows you make targeted offers, increase interest and secure long-term loyalty. Small signals create opportunities to make your customer happy.
