IT Project Manager (all genders)

Everyone talks about digitization – well, we actually do it. As the creator of Europe's Number One CRM/CX platform, we develop innovative software products for customer relationship management, marketing automation, and machine learning. We are passionate about supporting companies in their endeavors toward digitization and steadfast customer-centricity. We love state-of-the-art technology, treasure craftsmanship, and are crazy about innovation. You, too? Then BSI might be the right place for you!

TL;DR: You lead customers and projects to success by taking full ownership of outcomes, budgets, timelines, and risks. From planning to successful delivery, you drive complex initiatives and ensure excellence in project execution.

• End-to-end ownership of customer projects and product implementations, from planning through successful delivery and acceptance
• Management of project scope, timelines, budgets, resources, and risks using established project management methodologies
• Ensuring structured project execution, including effective change request management
• Proactive stakeholder management and communication with customers, partners, and internal teams at all levels
• Facilitating workshops, presenting solutions, and guiding decision-making processes
• Developing and implementing sustainable solutions to project-related challenges
• Selecting, onboarding, managing, and developing implementation partners
• Supporting the sales organization with RFPs, proposals, effort estimations, and contract negotiations in collaboration with relevant stakeholders

• Degree in Computer Science, Business Informatics, Information Systems, or a related field
• Several years of experience leading customer-facing software implementation projects (ideally 5-10 years)
• Proven experience with software implementations and project management methodologies in both agile and traditional environments
• Strong entrepreneurial mindset with the ability to manage multiple priorities simultaneously
• Demonstrated ownership mentality and the ability to make decisions independently
• Passion for modern software solutions and digital transformation
• Excellent communication, stakeholder management, and presentation skills
• Fluent in Italian and English, both written and spoken

• Entrepreneurial opportunities for development and equity participation in an appreciative corporate environment with no hierarchies
• Personal mentoring; and our training budget for your development
• Firm employment contract with employment in the tertiary sector NCBA
• 25 vacation days/year 
• Lunch allowance (€160/month)
• Flexible work locations and work hours with compensation for overtime 
• Sabbatical and workation options within the EU
• Entrepreneurial opportunities for development & equity participation

Interested? Impress us with your resume, work and study certificates and/or diplomas along with a cover letter. You might also want to let us know when you will be available and what salary you are looking for. If you have any questions beforehand, please contact our recruiting team at any time at recruiting@bsi-software.com. 

The next step: We will review your documents internally and typically will get back to you within a week. In general, you can expect three meetings with us, one of which will be in person at our BSI location (in Italy or Switzerland). Instead of doing assessments, we would rather get to know each other.