CRM software that digitalizes customer relationships and inspires users: BSI CRM
CRM software that makes customers’ hearts beat faster
Would you like CRM software that seamlessly supports you in sales, marketing and service? Or an agile CRM tool that you can use quickly and effectively? With its strictly modular structure and open technology, BSI CRM is both. Whether B2C, B2B, B2B2C, department or group: BSI CRM adapts to your business, your processes and your IT environment, and not vice versa. This gives you a clear 360° view of customer data and customer behavior – at any time, in any department and at any touchpoint: on desktops, tablets and smartphones. While BSI CRM wins praise for this flexibility from experts, customers and with CRM awards, the best compliments are received from our satisfied users.
BSI CRM Highlights
With BSI CRM you receive all the functions you need for perfect customer relationship management along with tried and tested CRM processes. The 360° customer view remains consistently central. These five highlights are what make BSI CRM so extraordinary:
- BSI CRM integrates data from all systems into a data hub to create a 360° view of customer data and customer behavior.
- BSI CRM orchestrates cross-touchpoint processes to enable you to seamlessly accompany your customers throughout their customer journey.
- BSI CRM supports, companywide, continuous CRM processes, thereby combining the strengths of your employees from all disciplines.
- Routine tasks can be handed over to BSI CRM with rules and automation.
- The contemporary user interface integrates assistants that make everyday life easier for the user.
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Which CRM system? Correct evaluation procedure
A CRM system offers many advantages. But choosing the right system is not easy. We will show you which points you should pay attention to during the evaluation process and how you can optimally replace an existing system.
Chief customer officers at the tiller!
With BSI CRM the 360° view of customers and their customer experience is central with comprehensive functions for sales, marketing and service in a single CRM solution. In this way, BSI supports omni-channel, actively tackles silo and media breaks and brings the various disciplines together at the interface to customers.
CRM for Customer Experience
Only those who can expertly accompany channel-hopping customers on their customer journey, and can surprise them now and then, can create a positive customer experience.
CRM for marketeers
With BSI CRM, marketers receive more than mere marketing automation. Personal approaches are yesterday’s news – customers today demand relevant content at the right time through the right channel.
CRM for service
Only companies who shine through customer service and who proactively handle complaint management can maintain long-term customer relationships. This requires flexible solutions which can be quickly adapted to changing general conditions, such as processes that change during ongoing operation.