BSI Blog

Here, we introduce our customers and projects, share inspiration as well as our know-how about CRM, marketing automation, customer journey management, service excellence, technology trends and the future of customer interaction.

Not all of our blog articles are available in English. Check out our German blog for more articles. Would you like to stay up to date? Subscribe to selected topics with our newsletter.

 

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On behalf of the customer

Long-term sustainability instead of short-term profit targets and ongoing relationship management instead of perfunctory tactics. Bankhaus Metzler is...

What makes doers

There are people who talk about it, and then there are people who do it: doers.
There is no conjunctive form to describe them. They don’t just talk...

Rent – buy – drive

Did you know that Deutsche Bahn maintains one of the largest vehicle fleets in Germany? As surprising as that may sound, it’s true. However, behind...