Karsten Vogel
BSI Companion
Your AI assistant for the BSI Customer Suite
Whether it is in service, sales or marketing: You can simply work better and faster with the BSI Companion. Because the BSI Companion performs routine tasks at the touch of a button, obtains information in real time, offers intelligent solutions, and simplifies decisions.
These companies are using the power of AI
Smart, secure and independent
Thanks to open source, the BSI Companion is always technically up to date and independent of any licenses and proprietary systems from external providers.
At the same time, your sensitive company data remains where it belongs: in the secure environment of the BSI Customer Suite, therefore optimally protected against cybercrime and the fraudulent use of data.
AI in customer service
The communication aide
With the BSI Companion, you can answer customer inquiries quickly and to the point: Have your BSI Companion summarize incoming e-mails for you and examine them with tonality analysis for urgency, translate texts, and create professionally written response suggestions.
AI in Sales
The information pro
The BSI Companion knows your customers and keeps track of everything for you: With a click of the mouse, you get a concise picture of the current customer situation and can optimally prepare for your next customer consulting appointment based on a clearly arranged customer history and AI-based recommendations for action.
AI in Marketing
The sales expert
In marketing, the BSI Companion's AI leverages extensive customer knowledge to supply you with intelligent support for hyper-personalized campaigns. This means you can instantly deliver the most suitable services and offers on the right channel and at the right time.
"Even great people have bad days sometimes – the BSI Companion never does."
Ready for AI?
Get comprehensive advice.
Tido Meyer-Völcker
AI-Expert
+49 21 154 558 653