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It goes without saying that we, as CRM/CX professionals, maintain a high-performance press distribution list. Simply ask Inken to add you to our list for news and updates.

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About BSI Software

The Swiss software company BSI Software designs, develops, and sells market-leading European CRM and CX software that is not only technologically exceptional but also forward-thinking in its mode of action.


The company’s modular product, the BSI Customer Suite, is a holistic customer platform that encompasses everything needed to provide a first-rate customer experience. This includes, among other features, a CRM solution with a generative 360° customer view, the AI-based BSI Companion, and automation through AI agents.


BSI places great emphasis on long-term, partnership-based relationships. In its focus industries – banking, insurance, retail, and energy & utilities – the company combines in-depth industry knowledge with technological excellence.


In the DACH region, BSI Software is the market leader in its focus industries. Customers include well-known companies such as ADAC, Hornbach, Techem, PostFinance, Raiffeisen Banking Group, and Signal Iduna. Software and people working together – that's what BSI stands for.

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Facts and figures

230

enterprise customers in DACH and Italy

50 million

customer interactions per day via BSI’s software

569

employees, with 300 of them holding shares in the company

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Media Contact

Do you have any questions? Or interview requests? Are you looking for expert statements? I would be happy to assist you.


Inken Martens

PR-Manager at BSI Software


+49 40 180 240 803

inken.martens@bsi-software.com