You are a star because BSI consolidates all your customer data into uniform, error-free, and complete records in one central location: your golden record.
Customer Data Platform
Drawing valuable insights from data
BSI’s Customer Data Platform is the foundation of your data strategy. It collects, consolidates, and structures customer data from all your systems – in real time and in a GDPR compliant manner. You can engage with your customers seamlessly across all channels, break down data silos, and optimize your business processes. Whether you are in marketing, sales, or service – with BSI, you always have the right data on hand.
We make industry leaders happy
Everything you need to know about your customers
Duplicates are so yesterday
BSI merges customer data from various sources and gives you uniform, error-free, and complete data sets. Duplicates are a thing of the past – plus, you have a consolidated, dependable, and transparent 360° view of your customers.
Grow your data model along with your business
Every company has its own data requirements. Expand your company’s data model with the information you need. BSI is flexible, knows no limits, and grows with your business.
Your data is GDPR-compliant and secure
With BSI, you don’t have to worry: Your data is perfectly structured and always conforms to your regional and industry-specific regulations. Our platform provides comprehensive permission, deletion, and archiving concepts to ensure that you effortlessly meet all data protection requirements.
Boost your customer value with the most successful CRM/CX platform in your industry
Use concentrated AI power, delightful customer journeys, and exciting insights, shaping long-term customer relationships with the BSI Customer Suite from day one.
Intelligence
Artificial Intelligence
BSI has already reached a place other solutions are still advancing toward. With more than 70 AI models available, we provide maximum flexibility, and agents that implement your strategies autonomously.
Intelligence
Customer Data & Insights
Your customer data is very valuable. But only if you understand what it can tell you. Create meaningful analyses and use the results right away for successful customer engagements. In real time.
Processes
Customer Experience
Serve multiple customers at the same time, and yet, serve them so individually, as if there were a thousand of you. AI-powered BSI strategies optimize your customer interactions across all channels – and around the clock.
Processes
Customer Relationship Management
This is how you easily gain your customers’ loyalty: Create long-term successful relationships, connect sales, marketing, and service, and make more time for what really matters: your customers.
Processes
Customer Engagement
You are where your customers are. Create personal experiences with online appointment scheduling, AI-powered video consulting, and digital signatures. Convenient, dependable, and legally compliant.
Data
Enterprise Integration Platform
Pave the way for your data because interfaces have never been this easy. Scale it to the enterprise level and play it safe when testing – all in low code.
Data
Customer Data Platform
Your BSI CRM/CX platform is the single source of truth when it comes to customer data. Break down data silos and optimize your business processes. GDPR-compliant and secure.
Talk with us
We would be happy to assist you at any time.