You are dynamic because you can swiftly take an AI application live that accesses all data and controls all functions of the BSI Customer Suite.
Artificial Intelligence
Leveraging the AI technology of the future today
BSI has already reached a place other AI-powered systems are still advancing toward. Why? Because we have been working with agentic AI for a long time and integrated agent-based Artificial Intelligence deeply into the BSI Customer Suite. With over 70 available AI models that can be integrated in just 3 minutes, you get maximum flexibility. You will be amazed. And so will your customers.
We make industry leaders happy
AI takes on your tasks
Have AI agents do the work for you
In BSI, AI agents work autonomously and efficiently to complete tasks that previously required manual intervention. You will benefit from enormous time savings and increased productivity. And to be sure: We have made certain that the AI agents do not exceed their area of authority.
Just be smarter with the BSI Companion
The BSI Companion assists you wherever you need it, it recognizes on its own how to support you in any situation, and it integrates seamlessly into your customer interactions and processes, saving you time and money.
70+ AI models for your data strategies
When you choose BSI, you choose an open and future-proof solution. You can select from more than 70 AI models that are integrated in just 3 minutes. You will benefit from flexible integration and maximum quality and security, and you will always stay one step ahead, no matter how the market develops.
These KPIs could be your company’s success metrics:
+20%
Processing speed with AI at Walbusch
>70%
Recognition rate at ADAC
€150,000
Annual savings through automation at Walbusch
Boost your customer value with the most successful CRM/CX platform in your industry
Use concentrated AI power, delightful customer journeys, and exciting insights, shaping long-term customer relationships with the BSI Customer Suite from day one.
Intelligence
Artificial Intelligence
BSI has already reached a place other solutions are still advancing toward. With more than 70 AI models available, we provide maximum flexibility, and agents that implement your strategies autonomously.
Intelligence
Customer Data & Insights
Your customer data is very valuable. But only if you understand what it can tell you. Create meaningful analyses and use the results right away for successful customer engagements. In real time.
Processes
Customer Experience
Serve multiple customers at the same time, and yet, serve them so individually, as if there were a thousand of you. AI-powered BSI strategies optimize your customer interactions across all channels – and around the clock.
Processes
Customer Relationship Management
This is how you easily gain your customers’ loyalty: Create long-term successful relationships, connect sales, marketing, and service, and make more time for what really matters: your customers.
Processes
Customer Engagement
You are where your customers are. Create personal experiences with online appointment scheduling, AI-powered video consulting, and digital signatures. Convenient, dependable, and legally compliant.
Data
Enterprise Integration Platform
Pave the way for your data because interfaces have never been this easy. Scale it to the enterprise level and play it safe when testing – all in low code.
Data
Customer Data Platform
Your BSI CRM/CX platform is the single source of truth when it comes to customer data. Break down data silos and optimize your business processes. GDPR-compliant and secure.
Talk with us
We would be happy to assist you at any time.