Partners BSI network

The strategic partnership between msg nexinsure and BSI focuses on providing consulting services to insurers in customer journey management. There, we jointly count on the SDA SE Open Industry Solutions’ architecture.

With the AI voice technology from Spitch, also incorporated into BSI, our customers can design voice-controlled customer journeys with BSI, from customer support to order processing.

Working together with gateB, a consulting and implementation company, we help customers make the best use of digital opportunities and design smarter customer relationships.

Together with BSI, admire makes sure that the right message gets to customers at the right touchpoint and at the right time, leading to the creation of automated, personalized customer journeys in BSI.

Our collaboration with unblu has made online touchpoints such as live video and voice available in BSI. With this addition, banks can design seamless customer journeys while offering maximum convenience to their customers

In a joint effort with Soranus and its process methodology and many years of project experience, we offer banks a comprehensive package to integrate digital touchpoints into the process landscape.

With its focus on smart appointment coordination in customer service, Service Ocean, together with BSI, ensures better accessibility and more efficient call distribution in your contact center.

The incorporation of Novadoo’s “appreciation platform” into BSI lets customers build gift triggers into the customer journey to promote customer interaction.

As a backend system, the Uniserv Customer Data Hub is the “golden record” and is available for BSI to consistently maintain high levels of CRM data quality.

Compeople’s contribution to BSI includes integrated automation, AI, and mobile consulting solutions, which create the foundation for providing individualized consulting support for policyholders.

Together, PPI Schweiz and BSI design customer journeys for banks and insurance companies, allowing them to efficiently manage website inquiries and utilize the full potential of sales and upselling opportunities.

Younity builds bridges between digital needs in marketing and technological possibilities for agencies and their customers.

BSI and Adcubum relied on the seamless and intelligent integration of their standard solutions BSI CRM and adcubum SYRIUS, in order to simplify joint customer projects.

BSI and Finnova team up for “campaign management” in the banking industry. BSI CX is integrated into the Finnova banking software within the “Client Engagement Suite”.