Partners BSI network

The strategic partnership between msg and BSI focuses on providing consulting services to insurers in customer journey management. There, we jointly count on the SDA SE Open Industry Solutions’ architecture.

With a long-term BSI partnership, we stand for sustainable CRM and CX implementations for our customers. Since our focus is on people, we develop custom-fit solutions to achieve joint success.

Working together with gateB, a consulting and implementation company, we help customers make the best use of digital opportunities and design smarter customer relationships.

Together with BSI, admire makes sure that the right message gets to customers at the right touchpoint and at the right time, leading to the creation of automated, personalized customer journeys in BSI.

With the AI voice technology from Spitch, also incorporated into BSI, our customers can design voice-controlled customer journeys with BSI, from customer support to order processing.

Our collaboration with unblu has made online touchpoints such as live video and voice available in BSI. With this addition, banks can design seamless customer journeys while offering maximum convenience to their customers

In a joint effort with Soranus and its process methodology and many years of project experience, we offer banks a comprehensive package to integrate digital touchpoints into the process landscape.

With its focus on smart appointment coordination in customer service, Service Ocean, together with BSI, ensures better accessibility and more efficient call distribution in your contact center.

The incorporation of Novadoo’s “appreciation platform” into BSI lets customers build gift triggers into the customer journey to promote customer interaction.

As a backend system, the Uniserv Customer Data Hub is the “golden record” and is available for BSI to consistently maintain high levels of CRM data quality.

Compeople’s contribution to BSI includes integrated automation, AI, and mobile consulting solutions, which create the foundation for providing individualized consulting support for policyholders.

Together, PPI Schweiz and BSI design customer journeys for banks and insurance companies, allowing them to efficiently manage website inquiries and utilize the full potential of sales and upselling opportunities.

Younity builds bridges between digital needs in marketing and technological possibilities for agencies and their customers.

BSI and Adcubum relied on the seamless and intelligent integration of their standard solutions BSI CRM and adcubum SYRIUS, in order to simplify joint customer projects.

BSI and Finnova team up for “campaign management” in the banking industry. BSI CX is integrated into the Finnova banking software within the “Client Engagement Suite”.

finleap connect and BSI share the mission of providing customers with a compelling UX. With its open banking platform, finleap connect, in partnership with BSI, allows customers to share data with their insurance company or bank at any time.

Enterprise Bot's chatbot is seamlessly connected to the BSI Customer Suite, combining the strengths of the 360° CRM system with the advantages of a flexible and intelligent chatbot platform.

With ajco solutions, BSI has a full-stack partner by its side in areas ranging from sales to development. ajco provides CX and CRM consulting services to its customers, intending to fully utilize the digitization potential in sales, service and marketing.

BSI is a corporate member of SWISS INSIGHTS, a Swiss advocacy group representing all stakeholders collecting or processing data or developing applications from data. SWISS INSIGHTS promotes the transparent and fair handling of data and has developed the “Data Fairness” label for this purpose.

Together with the market research company GIM Suisse, BSI has developed an AI solution to optimize the customer journey with the help of market research insights. The solution is available as part of the BSI Customer Suite.

IP Dynamics specializes in comprehensive enterprise solutions for contact centers and process control areas. Thanks to their seamless integration into BSI, intuitive navigation is guaranteed.

Seamlessly integrate your print mailings into your marketing automation system. Plan them, set them up and manage them there with ease. Data-based, automated and integrated – for customer engagement with maximum efficiency.

sandsiv+ is an enterprise-grade – end-to-end – fully integrated Voice of the Customer engine that will give you the power to reimagine your organization around customers, deliver greater value, and generate stronger revenue.

With its solutions and services, intelligent infrastructure, and patented technology, Retarus manages communication for companies worldwide. Retarus’ state-of-the-art technologies, highly available data centers, and innovative cloud messaging platform offer maximum security, maximum performance, and business continuity.

iAdvize is a 360° conversational platform for marketing, conversational commerce and customer service. It connects brands with their customers through omnichannel messaging 24/7. iAdvize’s AI automatically connects online buyers with the most suitable contact person, which might be an intelligent chatbot, an independent expert, branch staff or a customer service rep.

Consor Universal is the leading underwriting platform for commercial business and highly personalized insurance business. It is used to calculate, create and manage customized offers and policies.

We help customers to execute innovative and tailored customer experience and CRM campaigns. Benefit from our extensive sector, IT and implementation expertise gained from working on many successful projects.

PBM offers a secure platform for personalized customer dialog. With the PBM business engine, any medium (text, image, animation, audio, video) can be personalized and distributed across all channels.

PXL Vision is the Swiss market leader for highly secure and fully automated AI-based identity verification solutions. PXL Vision's solutions integrate seamlessly with mobile or web-based platforms.

Founded in 1997 with a vision to create the first truly open content management system, today Magnolia is the fastest way to launch digital experiences. Companies who want to move fast and stay flexible choose Magnolia because we blend the power of an enterprise DXP solution with the agility of a headless CMS.

Inspired by the successful onboarding methods used in computer games, GRAVITY will help you maximize the value of your IT investments. With GRAVITY, you can write text directly in BSI. As a result, users receive instructions right as they work in BSI and know exactly what they need to do – without any manuals or traditional training.