CRM for Retail: The CRM software for retailers, e-commerce and the mail order business
BSI Retail is the most innovative CRM solution for retailers on the market. The combination of PoS software, order management software, customer service and classic CRM is unique and has been distinguished with multiple awards.
Retailers are confronted with the complex challenge of also inspiring customers offline in our digital world. To fully orient your company towards customers means integrating all customer contact points. This multi- and cross-channel integration is no easy task. With our CRM solution for retail we support you with end-to-end processes from the cash register to the contact center throughout your customers’ journey.
Customer experience awarded four times
The CRM System for the ordering and service processes with integrated checkout software for Walbusch has been awarded four times to date. In addition to the Swiss CRM Award, the seamless Walbusch customer experience has also been distinguished with the CCV Quality Award, the acquisa CRM Best Practice Award and the Golden Headset Award.