BSI Studio: Transforms customer relationships into major cinema.
BSI Studio: The platform for digital customer love stories
With BSI Studio, marketers and customer experience managers design cinematic customer journeys step by step – even across departmental borders and companies. Using data from analytics, an app or e-shop, BSI Studio identifies appropriate target groups and touchpoints for your campaign and optimizes the parameters in real time.
We also support smart sales personnel with the new digitalization platform. BSI Studio generates scores, ratings and targets, and forecasts closing rates. This enables your sales team to focus fully on the sales pitch. BSI Studio is the heart of your company, your customer journey machine, which orchestrates your business with customers in the background. See for yourself.
Why BSI Studio? 7 convincing reasons
- An impressive customer experience, step by step: Design, test, automatically execute and optimize stories in real time with BSI Studio across all touchpoints, departmental and company boundaries.
- Intelligence through data: BSI Studio uses every data point from your systems, such as analytics, app or e-shop, to intelligently design the next step in the story. While mission control monitors important KPIs.
- More personalized content: BSI Studio provides templates and personalized content for all media with spam check, opt-in and device preview.
- More than marketing automation: BSI Studio facilitates thoroughly automated customer care – from lead handling to after-sales service and takes preferences and actual behavior into account in the process.
- Data security and data protection by design: BSI Studio complies with the GDPR principle of needs-appropriate data storage and also runs as an onsite cloud in your data center operated by BSI.
- In duplicate or stand-alone: Fully integrated in BSI CRM, but also as powerful individual solution.
- Versatile ecosystem: The Step Store offers individual steps, finished customer stories, helpful services and a strong partner network for BSI Studio.
What purpose do stories have in BSI Studio?
Stories in BSI Studio are scripts that will be experienced by customers or interested people as films – which means: continuous customer journeys.
- Target stories: You choose the target persons, define scores and customer values. As a result, these stories write data in BSI CRM, or other data managing systems, or form target groups for customer stories.
- Customer stories: These depict the interaction between people and the company – across all touchpoints, both online and offline.
By the way, BSI Studio is also a digitalization platform
With BSI Studio, you not only digitalize your customer relationship, but also entire business procedures. Overcome silo borders with the simple integration possibilities delivered by BSI Studio. REST services very easily combine separated island solutions.