A carefree package
of BSI software

We love modern software and satisfied customers –
our maintenance packages and our customer service take this into account.

… and how may we be of assistance?

The introduction and use of our software shouldn’t feel like you’re being thrown in at the deep end of the pool. Rather, our customers should move in the pleasantly shallow part – while the software is adapted to meet their needs, during its launch in their company and especially during daily use.

Support for our products

Is our software giving you a headache? Are you having difficulty with a function? Would you like to profit from the latest developments? We apologize for any inconvenience you may experience as a user and are standing by to assist you.

Please log into the ticket module of BSI CRM with your user name and password. Our maintenance window is scheduled for each Wednesday from 6:00 to 10:00 pm. Service disruptions are possible during this period.

If you do not know your user name and password, then contact your project manager or call our Customer Service at +41 56 484 16 61 or send an email to customerservice@bsi-software.com

How can we help?

Please do not hesitate to contact us should you experience a problem with our products and services. We want to and will help you.

Send inquiry

Karlo Lovrić, Health Community Manager
+41 41 766 86 31

Send inquiry

Contact form

Our knowledge and dialog platform

BSI Pool is a knowledge and dialog pool that helps our customers work with our software BSI CRM. If our customers have questions about certain functions, want to receive first-hand information about new features or would like to share their experiences with other users, the answers can be found here, just a mouse click away. BSI Pool provides questions and answers, relevant documents and news in German about BSI CRM solutions. As a user, you can log in with your username and password.

Dive in 

Would you like to come in? Please sign up with the pool attendant.