BSI Support: How can we help?

Is our software giving you a headache? Are you having difficulty with a function? Would you like to profit from the latest developments? We apologize for any inconvenience you may experience as a user and are standing by to assist you.

Support for ongoing projects

Please log into the ticket module of BSI CRM with your user name and password. Our maintenance window is scheduled for each Wednesday from 6:00 to 10:00 pm. Service disruptions are possible during this period.

If you do not know your user name and password, then contact your project manager or call our Customer Service at +41 56 484 16 61 or send an email to

Customer platform BSI Pool

BSI Pool provides questions and answers, relevant documents and news in German about BSI CRM solutions. As a user, you can log in with username and password.

How can we help?

Please do not hesitate to contact us should you experience a problem with our products and services. We want to and will help you.

Send inquiry
Alex Schürmann Customer Service Manager
Send inquiry +41 56 484 16 61 +41 56 484 16 61

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