Digitalization of customer relationships
Start the digital revolution in your company now: at every touchpoint, in real time. Whether existing customer, new customer or interested party: as a marketing leader, you seek to impress every dialogue partner. This desire is increasingly becoming a must. In a world in which the next offer is just a click away and digital newcomers are transforming markets, customers are no longer willing to accept weak customer journeys. Those who seek to conquer Generation Y must know how to use data as a success factor.
The goal may be clear, but the path to it is complex: isolated silos, the disruption between Web and CRM data, are especially problematic in practice. This makes good storytelling an IT barrier, rather than a marketing opportunity. The innovative software from BSI, the Swiss pioneer, clears the way for a powerful customer experience.
Learn how our pioneering software can also revolutionize your customer relationships. We will be pleased to accompany you along the way.
Digitalization and the Internet are changing traditional business models. Those who recognize the opportunities are equipped for the future.
While product turnover and margin erode, digitalization facilitates new business modes in the service field.
Karin Frick, Head of GDI Search, reveals how people in doubt trend to trust algorithms more than people.