BSI Capabilities The right answer to every challenge. BSI.

Winning over customers' hearts: the most important, yet most difficult of all business tasks. And also the most pleasant – at least, we think so. What challenge can we support you with?

CONTACT CENTER Become a service champion

Impress your staff and customers at all touchpoints with BSI Contact Center and leave the competition far behind.

SAAS Software from the cloud

Obtain software from the cloud, access it from anywhere and not have any bother? Or perhaps you prefer to operate it in your infrastructure? BSI supports you with the appropriate services.

MARKETING AUTOMATION Segment of One is becoming a reality

BSI helps you move from classical campaign thinking to individual customer contact: target the right contact at the right time over the right channel.

SALES AUTOMATION More conversions

Give your sales the best tool to generate more business. BSI processes customer data automatically and qualifies leads in real time.

SERVICE AUTOMATION Top service & automation combined

BSI supports you with the digitization of your services across all channels. Automated processes relieve your agents and free up time for customer service.

CUSTOMER JOURNEY MANAGEMENT Accompany customers along their journey

Individually accompany your customers across all touchpoints with BSI and retain an constant overview of what happens along the customer journey.

Additional capabilities What challenge are you facing?

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Next best action: BSI.

The next best action: Network your goals with BSI.

Zeno Hug, Creator of Customer Delight

+41 (56) 484 19 59

zeno.hug@bsi-software.com