BSI Blog

Here, we introduce our customers and projects, share inspiration as well as our know-how about CRM, marketing automation, customer journey management, service excellence, technology trends and the future of customer interaction.

Not all of our blog articles are available in English. Check out our German blog for more articles. Would you like to stay up to date? Subscribe to selected topics with our newsletter.

 

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Serving as a profession

While she bears the name of the last Habsburg empress, as a young girl, she never dreamed of marrying the prince. She wanted to serve him. And so Zita...

Right to the point

The company, localsearch, operates local.ch and search.ch, the leading Swiss platforms for the easy finding of addresses, telephone numbers and...

Concentrated load of CRM

With BSI CRM, MAN delivers a trouble-free customer experience: the introduction of the new CustomerCareCenter, as the CRM is called at MAN, enables...

From cradle to cradle

If the lack of one thing makes the existence of another impossible, then this is referred to as an ecosystem. This does not only apply to nature,...