BSI Blog

Here, we introduce our customers and projects, share inspiration as well as our know-how about CRM, marketing automation, customer journey management, service excellence, technology trends and the future of customer interaction.

Not all of our blog articles are available in English. Check out our German blog for more articles. Would you like to stay up to date? Subscribe to selected topics with our newsletter.



Basler goes Mobile

Baloise Insurance has already used BSI CRM for several years as its central CRM solution and in complaint management. After upgrading to the latest...

Right to the point

The company, localsearch, operates and, the leading Swiss platforms for the easy finding of addresses, telephone numbers and...

Concentrated load of CRM

With BSI CRM, MAN delivers a trouble-free customer experience: the introduction of the new CustomerCareCenter, as the CRM is called at MAN, enables...