BSI Blog

Here, we introduce our customers and projects, share inspiration as well as our know-how about CRM, marketing automation, customer journey management, service excellence, technology trends and the future of customer interaction.

Not all of our blog articles are available in English. Check out our German blog for more articles. Would you like to stay up to date? Subscribe to selected topics with our newsletter.



Customer Journey 4.0

Digitalization is accelerating the battle for customers. Agile startups are pushing themselves between established companies and their customers,...

BSI loves banks!

There is nothing better than our love for banks meeting with the love of bank employees. The Hanseatic Bank has evaluated a CRM solution as part of...