Automated processes at Datatrans

We warmly welcome Datatrans to the circle of our valued finance customers!

Daniel Ellersiek, Project Manager at Datatrans AG

We are very pleased that Datatrans will look after its customers with BSI CRM in the future. This internationally successful company from Zurich specializes in technical payment processing in online commerce. With the introduction of BSI CRM, Datatrans has put its customer focus to the test: the CRM solution will be used in all areas – from the sales and operations teams to the marketing teams. The aim is to accompany and optimally support customers throughout the entire lifecycle, and also to centrally manage the data to make it evaluable so that sensible measures can be derived from it. The focus will be on the customer experience with highly automated processes as well as proactive and holistic customer service.

We are very pleased that with Datatrans we have gained another customer from the financial world, and we hope that both employees and customers at Datatrans will be excited about the new dimensions in customer care.